It is with both a little sadness and great excitement that I make this announcement. After much consideration I have decided to merge my two agencies, My Personal Travel Planner and italktravel & Cruise Highfields, effective Monday April 9.
This was not an easy decision to make, Bridge Street has been a wonderful home for the past five years. However, recent reflections have made it clear to me that merging the two agencies will allow my incredible team and I to deliver the best travel experiences to our loyal and wonderful clients from the one travel hub.
We're proud to say that italktravel & Cruise Highfields is part of Australia`s largest National Independent family owned travel company focusing on local customers and personalised travel experiences. This will provide the best infrastructure for us to deliver exceptional service as we move into the future.
So what does this mean?
While we will be leaving 23 Bridge Street behind, and we know how convenient this is to many of you, our team and resources will all be pooled in the one location at Highfields. We invite you to come and visit us at italktravel & Cruise Highfields, the coffee is on us!
We will also be available by appointment to meet in Toowoomba, and will continue to drop off brochures and documentation when required.
Vicki, Karen and myself will all still be a phone call or email away. The italktravel & Cruise Highfields phone number is 07 4615 5499, however while transitioning you will still be able to contact us on the My Personal Travel Planner phone and emails.
We still love what we do everyday and we thank you for the privilege of allowing us to deliver your travel needs. We will continue to do this through the italktravel brand, and we are all looking forward to this exciting new chapter.
For those with current bookings: If you are currently booked with My Personal Travel Planner, your booking will continue through to its completion when you return home as normal.
For those ready to make new bookings for your next adventure: You will get an even better experience from the team but under the italktravel brand. italktravel is part of the same family that My Personal Travel Planner has been a part of for the past five years. I am so proud to be a part of this brand, it is constantly evolving and moving forward and I cannot wait to share it with all of my clients across both agencies.
We are happy to talk further with you regarding the merge, and would love to see you all and answer any questions you may have.
Thank you for your support of My Personal Travel Planner, it has meant so much to me. I look forward to your continued support in us at italktravel Highfields.